Ace the Connecticut Adjuster Exam 2025 – Get Ready to Adjust Your Career!

The primary role of an insurance adjuster in Connecticut, as well as in other states, is to investigate and evaluate insurance claims. This includes gathering relevant information, assessing damages, interviewing claimants and witnesses, and reviewing policy terms. The adjuster is tasked with determining the validity of the claim, the extent of the insurer's liability, and recommending appropriate settlement amounts.

This role is crucial for ensuring that claims are handled fairly and expediently, providing a foundation for both the insurance company to operate within its guidelines and for policyholders to receive due compensation for valid claims. By focusing on the specifics of each case, the adjuster acts as a neutral party who assesses the situation based on factual evidence and policy stipulations.

In contrast, representing the interests of the insurance company is part of the adjuster's responsibilities but is secondary to the core function of investigating claims. Negotiating policy terms and selling insurance policies are functions primarily associated with insurance agents or brokers, not adjusters. The adjuster's primary focus remains on the claims process itself, ensuring that all evaluations and decisions are based upon thorough investigations.